Policies and FAQs

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How do I register?
Beginning in Summer 2023 we will implement a new registration program, Sawyer, to make registering for ACT classes easier and more convenient for families. Simply view our class or camp pages and select the courses for which you’d like to register. You’ll be prompted to create or log into your Sawyer account. Once you’ve logged in you can quickly and easily complete the registration process. If you’d like a step-by-step guide, scroll down to the “registering for ACT classes and camps” section below. If you prefer, you may also register for classes by calling (805) 781-3889 x 14.

When do I pay?
When registering for our classes, you have the option to pay 1) in full; 2) in installments (your card will automatically be charged on the indicated dates); or 3) with a $20 deposit. Please only use the $20 deposit option if you are planning to apply for a scholarship and wish to hold a place in the class until your application is processed.

When will I know if my child is in the class?
Once registered, you will receive an email confirming your enrollment, stating your balance due and due date, the class location, and other general information. You will receive class-specific information one week prior to the start of class.

What if I need to cancel my enrollment?
We will refund your tuition in full up to one week before the first day of class. Cancellations made after one week prior to the start of class may receive a partial refund and will be made minus a $50 late cancellation fee. If you need to cancel or modify enrollment, please contact ACT at [email protected] or (805) 781-3889 x 14.

What if a class is canceled by ACT?
If a single class instance is canceled due to illness or any other reason ACT will strive to find a make-up class date. We reserve the right to cancel any class in a session for any reason; if a class is canceled for the entire term, any tuition paid will be refunded in full.

Are there scholarships available? What about payment plans?
SLO REP believes that no child should be denied the opportunity to participate in the performing arts because of a lack of ability to pay the tuition. Partial and full scholarships are always available to families who need financial assistance. Payments plans are available for all of our classes upon registration. If you have questions or need assistance, please call us at (805) 781-3889 x 14 or email [email protected].

Where are classes held?
All classes are held at our Education and Administrative Headquarters at 3533 Empleo St, San Luis Obispo, CA 93401

ACT classes are highly interactive and each student’s attendance is necessary to the productivity of class/rehearsal. If a student is continuously absent, he/she may lose the role he/she was given in the class production. If absence occurs due to a family or medical emergency, the instructors and the Education Director will do their best to accommodate the child’s absence and allow him/her to keep his/her part. In the event of illness we ask you to use your best judgment whether a student should be around others.  If you have to miss a class, please notify the instructor by calling 781-3889 x 14.

What if I can’t make it to a class or am running late to drop-off or pickup?
We sincerely appreciate you letting us know if you can’t make it to class. It helps us plan our classes and rehearsals better!

You’ll be receiving pertinent class information the week before your class is scheduled to begin. This will include the class details, check in/out instructions, and class-specific contact information; please reference this email for who to contact if you are running late for class.

If you anticipate being late for pick-up, please reach out to your class contact. ACT offers a 10-minute grace period once your child’s class is finished.

What are your current COVID-19 policies?
Masks are no longer required for staff or students, though they are still welcomed if that is your preference.

ACT reserves the right to adjust our policies based on the most recent state & county health recommendations. Any changes will be shared as soon as the policy shifts. Before registering for classes please review our full COVID-19 safety policies.

Registration with Sawyer
We’re excited to implement a new registration program, Sawyer, to make registering for ACT classes easier and more convenient for families. By using Sawyer to register, you’ll be able to:

  • Create a family profile and add multiple children all under one account
  • Book activities with ease and on the go
  • Experience user-friendly and mobile-responsive management
  • Pay online automatically and securely
  • Manage your schedule all in one place
  • Sync your child(ren)’s bookings to your iCal or Google calendar

You can get started with Sawyer by beginning your class registration process and create an account at checkout. Important note: if you already have a Sawyer account that you’ve used to register for classes or events through other organizations, you do NOT need to create a new Sawyer account for ACT. You can log in using the same credentials you have used previously.

Once you’ve created your account you can add children to your profile, add stored payment methods, and more.

Registering for ACT Classes or Camps
Visit our class or camp registration pages to view current availability. You can use different filters to show classes by age group and location.

  • To learn more about or register for a class, click the “More Info” button on the right side.
  • Click the “Register” button to reserve your child’s spot in the class. You’ll be asked to either log into or create your Sawyer account.
  • Select or add the child(ren) you’d like to register for the class, then hit “Add to Cart.”
  • You can click either “Keep Shopping” or “Checkout.” If you have a promotional code you’d like to use you may enter it here.

Review the classroom policies and medical release information, then complete the remaining questions about your child. Once you’ve completed this step you’ll be prompted to provide payment and complete your purchase. Click “Place Order” and you’re done! Watch for your order confirmation to the email you’ve provided.

What if my question isn’t covered here?
Give us a call! We love to help and are here for you: (805) 781-3889 x 14 or email us at [email protected]