Cancellation & Payment Policy

Please read the following class/camp information carefully:

Cancellation/Refund Policy

In light of COVID-19, we have revised our refund policy for 2020.

  • Parents may cancel participation in any session by the Monday before that session is set to begin to receive a full refund in the original method paid. Please allow 5-14 business days for your refund to be processed. Cancellations made after the Monday before your session is set to begin will be refunded minus a $50 per child late cancellation fee.
  • In the event that sessions are cancelled as a result of a change in public health guidance that precludes SLO REP from operating classes safely, parents will be fully refunded for their cancelled session(s).
  • To cancel or modify enrollment, please email Kerry DiMaggio at act@slorep.org. Please include your name, the name of your child(ren), and identify the class(es) you wish to be refunded..

Registration and Payment Policy

A deposit is required for us to hold your space in class/camp.  Balances are due in full by the first day of class/camp unless a payment plan has been arranged with the Education Director.

Attendance

ACT classes are highly interactive.  If students don’t attend, they will miss a chance to participate, and therefore grow.  Each student’s attendance is necessary to the productivity of class/rehearsal, and if a student is continuously absent, he/she may lose the role he/she was given in the current production. If absence occurs due to a family or medical emergency, the teachers and the Education Director will do their best to accommodate the child’s absence and allow him/her to keep his/her part.  In the event of illness we ask you to use your best judgment on whether a student should be around others.  If you have to miss a class, please notify the teacher by calling 781-3889 x 14.