Cancellation & Payment Policy

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Please read the following class/camp information carefully:

Cancellation/Refund Policy

In light of COVID-19, we have revised our refund policy for 2020.

  • Parents may cancel participation in any session by the Monday before that session is set to begin to receive a full refund in the original method paid. Please allow 5-14 business days for your refund to be processed. Cancellations made after the Monday before your session is set to begin will be refunded minus a $50 per child late cancellation fee.
  • In the event that sessions are cancelled as a result of a change in public health guidance that precludes SLO REP from operating classes safely, parents will be fully refunded for their cancelled session(s).
  • To cancel or modify enrollment, please email Kerry DiMaggio at Please include your name, the name of your child(ren), and identify the class(es) you wish to be refunded..

Registration and Payment Policy

A deposit is required for us to hold your space in class/camp.  Balances are due in full by the first day of class/camp unless a payment plan has been arranged with the Education Director.


ACT classes are highly interactive.  If students don’t attend, they will miss a chance to participate, and therefore grow.  Each student’s attendance is necessary to the productivity of class/rehearsal, and if a student is continuously absent, he/she may lose the role he/she was given in the current production. If absence occurs due to a family or medical emergency, the teachers and the Education Director will do their best to accommodate the child’s absence and allow him/her to keep his/her part.  In the event of illness we ask you to use your best judgment on whether a student should be around others.  If you have to miss a class, please notify the teacher by calling 781-3889 x 14.